Where ops meets empathy

R a c h e l Designer · Systems Thinker R e g n e l l

Bridging real-world operations and empathy-driven product design. I build things that actually work for the people using them.

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Hi, I'm Rae ♥

Selected work

Case studies

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Product Design · Systems Architecture

Staff Portal & Systems

A role-based staff platform designed, architected, and shipped solo for a live restaurant.

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Brand Identity · Web · Client Work

Bonita Paws Pet Care

Full brand identity & digital presence for a Fear-Free mobile grooming business.

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Operations · Real-world UX

Guest Experience & Feedback Systems

Zero to 5-star TripAdvisor rating in two weeks through information & operations design.

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About me

Whisks to wireframes.

After 10+ years in hospitality operations — from executive pastry chef to restaurant manager — I traded whisks for wireframes. My philosophy stayed the same: solve real problems, obsess over details, never settle for good enough.

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Get in touch

Let's work together.

Open to remote web design, product design, and UX/UI roles, and local opportunities in the Vancouver / Portland area.

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